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Frequently Asked Questions
What is your shipping and handling policy with in the USA?
I ship using USPS or UPS. All artwork will be insured through these companies at the piece’s retail cost. If there is damage in the shipping there generally is a wait period for the claim to be processed. Because I pack pieces extremely well, damaged pieces are extremely rare; however, if you receive damaged artwork, please contact me. I will work with the collector and the shipping company to remedy the situation.
My Current Shipping Rates In USA:
$0-$49 = $15 Shipping and Handling
$50-$99 = $20 Shipping and Handling
$100-$199 = $25 Shipping and Handling
$200-$299 = $30
$300 or more = Free Shipping if to one address only.
*Shipping and handling rates are based on my current knowledge of shipping rates with in the USA and Canada. It is often that the actual costs of shipping and handling is more than the rate charged, some time it is slightly less. Rates are subject to change depending on the market costs.
What is your international and oversees shipping policy?
For international and oversees shipping please contact Gerard and we will discuss the most appropriate method to ship the artwork that you would like to purchase.
Phone = 860-336-1260
Email = gerard.ferrari@icloud.com
What is your Policy on Returns/Exchanges/Refunds?
I make and sell original artworks that are highly crafted and conceptualized. As such, the collector of my art will need to be fully committed to the purchase of each sculpture and/or functional object, as all sales are final once the financial transaction is made. I appreciate the opportunity to know and talk with collectors of my work; so, if you have questions prior to purchasing any of my pieces please contact me.
How can I keep up with your new work?
The best way to keep up with my new work, happenings, and doings is to sign up for my newsletter and by visiting my website.
How is my contact information used when I sign up for Gerard's newsletter?
Your contact information will only be used to provide you with information about my artwork, events, sales promotions, and general information about my artistic development. Your information will never be shared or sold to any persons or business entity. I value your privacy and I am grateful for your willingness to be part of my newsletter.
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